General support:
Hourly:
First hour R450
Charged in 30-minute increments thereafter @ R225
After Hours:
17:00 – 21:00
Hourly:
First hour R675
Charged in 30-minute increments thereafter @ R337,5
Infrastructure Consulting:
Work Hours 9:00 to 17:00
Hourly:
R850
Retainers:
Retainers start at R10 000 pm for up to 10 user networks. (This depends on the retainer type, business type / infrastructure size and complexity.)
ITaaS (IT as a Service) Solutions, quoted and terms agreed to on a case by case basis
Hosting:
We do not charge for hosting. We set you up with hosting providers (of your choice or on our recommendation). The provider’s billing applies – we only charge a setup and management fee.
We can build custom hosting solutions based on requirements i.e.
Colocation
Virtual Colocation / DCaaS
IaaS
Self-hosting
Virtualisation setups
Private Clouds
Cloud. (Azure, AWS, Google Cloud etc)
Cloud migration
Digital transformation
Domain hosting / Website and email. (Free templated landing page / one-page static website with our services)
Mail hosting i.e. Office365 (Exchange), Google Workspace (GSuite), or dedicated Custom IMAP mail setups
Custom solutions
Secure Data hosting
Template one page website / Form capturing site (Simple generic template, no content or design work done):
R450 per hour – Case by case / or per project scope.
Reverse SSL Proxies and WAF setups:
Case by case / or per project scope.
API Proxies:
Case by case / or per project scope.
VoIP Gateways / VoIP Switches / PBX systems / Phone systems / Call Centre:
Systems are quoted according to requirements, roll-out size and complexity
Self-hosted and hosted solutions
Active Directory / Authentication services and identity management setups and management:
Case by case / or per project scope.
Antivirus / Endpoint protection:
Case by case / or per project scope.
Firewalls, IDPS and content filter setups and management:
Case by case / or per project scope
Offsite backups:
Case by case / or per project scope
Monitoring services:
Case by case / or per project scope
Consulting / Solutions Architect / Infrastructure planning and consultation:
Case by case / or per project scope
Compliance and security Evaluations:
Case by case / or per project scope.
Infrastructure design and documentation:
Case by case / or per project scope
Secure work from home setups and solutions leveraging your current infrastructure, or from scratch (VPN or direct connections)
Case by case / or per project scope
Data Analytics / ETL services:
Case by case / or per project scope.
IT Training, onsite evaluation/assessments of systems, solutions and staff:
Case by case / or per project scope
Cost analysis/TCO:
Asses, document and optimise IT infrastructure expenditures
Case by case / or per project scope.
Assisted Fibre installations and setups:
We deal with the ISP’s / service providers on your behalf.
Hardware and Software sales / quotations and sourcing:
This service applies to retainer clients only – we do not bill or mark-up – we sell at cost price as part of our services / solutions.
Pickup and Delivery fees may apply
New and refurbished options
Network cables / cabling:
Case by case / or per project scope
Offsite backups:
Case by case / or per project scope.